You can also contact the SiriusXM Customer Service Line by calling a toll-free number. The lines are available Monday through Friday from 8am to 8pm Eastern Time. It"s not advisable to call during busy hours, as you may have to wait in a long queue.
In addition to its customer service, SiriusXM offers a variety of other services, including a radio that features live play-by-play coverage of major sports. Customers can also enjoy talk shows, comedy, and news programming. Also, the SiriusXM App is included with every subscription, which can be used on a wide range of smart devices. These include iPhones, Apple TVs, and even Android-based phones.
If you"re experiencing problems with the SiriusXM App, you can try contacting the customer service of the device that you"re using. This will help you determine if it"s the product itself, or a specific problem that you"re having. Additionally, a specialist can recommend a workaround for the issue. But you should keep in mind that not all third-party devices will work with SiriusXM.
When you"re not able to reach a customer service agent, you can also visit the company"s website to submit a web-based form. After you submit the form, the company"s technical support team will be able to assist you with any questions or concerns you may have. They can also tell you about some of the more commonly experienced issues that consumers face.
SiriusXM has a unique cancellation policy. While most companies will allow subscribers to cancel their subscriptions through their website, SiriusXM requires users to do so by calling the company"s customer service line. Regardless, many customers have complained about SiriusXM"s customer service, which often fails to deliver on its promises.
Another issue that consumers have with the company"s customer service is that the hours aren"t always convenient. Many users find it inconvenient to make calls during work hours, or to leave messages in a chat queue. Other users have reported that the company"s customer service representatives are rude and unhelpful.
Finally, there"s the fact that SiriusXM doesn"t offer a senior discount. As a result, many older consumers haven"t been able to take advantage of the service. Furthermore, some users have complained about the slow response time. For these reasons, it"s worth checking out other alternatives.
Despite all of the potential drawbacks, SiriusXM is a useful way to stay up to date with the latest news and entertainment. With the SiriusXM App, you can tune into more than 150 channels, including Sports, Music, News, and Talk. Plus, the SiriusXM app is compatible with Apple CarPlay and iPhone, so you can listen to your favorite playlists in the comfort of your home.